AOT RACING — PRIVACY POLICY

Effective Date: August 21, 2026

AOT Racing respects your privacy and is committed to protecting the personal information you provide when using our website, online store, and services.

This Privacy Policy explains what information AOT Racing may collect, how we use it, how it may be shared, and the choices available to you.

By using aotracing.com, placing an order, creating an account, contacting AOT Racing, or otherwise using our services, you acknowledge the practices described in this Privacy Policy.

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1. About AOT Racing

AOT Racing
Website: https://www.aotracing.com
Email: support@aotracing.com

Mailing Address:

AOT Racing
PMB 628
17503 La Cantera Pkwy, STE 104
San Antonio, Texas 78257

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2. Information We Collect

AOT Racing may collect information that you voluntarily provide when you use our website, create an account, place an order, contact us, request customer support, participate in sponsorship programs, or otherwise interact with AOT Racing.

This information may include:

• Name

• Shipping and billing address

• Email address

• Phone number

• Payment information

• Order information

• Product selections

• Clothing sizes

• Rider name and number

• Customization information

• Sponsor information

• Logos and artwork submitted for custom products

• Communications with AOT Racing

• Information submitted through forms

• Sponsorship application information

• Information necessary to administer rider or promotional programs

AOT Racing only requests information reasonably necessary to provide products, services, customer support, and applicable programs.

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3. Payment Information

Payments made through the AOT Racing online store are processed through third-party payment providers, including Stripe.

AOT Racing does not intentionally store complete credit or debit card numbers on its own systems.

Payment information is handled according to the applicable privacy and security practices of the payment processor.

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4. Orders & Customer Information

When you place an order, AOT Racing may collect and retain information necessary to process and fulfill that order.

This may include:

• Order number

• Name

• Email address

• Shipping address

• Billing information

• Product information

• Size information

• Rider name and number

• Customization details

• Payment status

• Order history

• Customer communications relating to the order

For customized products, certain information such as a customer's last name may be provided to AOT Racing's production or manufacturing partners when reasonably necessary to identify or produce the customer's order.

AOT Racing does not provide customer information to production partners for unrelated marketing purposes.

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5. How We Use Information

AOT Racing may use collected information to:

• Process and fulfill orders

• Process payments

• Ship products

• Create and manufacture customized products

• Communicate with customers

• Respond to customer service requests

• Provide order updates

• Process returns, exchanges, and warranty claims

• Administer sponsorship programs

• Administer promotional programs

• Provide requested sizing or product assistance

• Maintain customer accounts

• Prevent fraud and unauthorized transactions

• Protect the security and operation of our website

• Improve our products, services, and website

• Comply with legal obligations

• Send promotional or marketing communications when permitted and applicable

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6. Customer Accounts

Customers may have the ability to create or maintain an account through the AOT Racing online store.

Customer accounts may allow users to view information such as:

• Orders

• Order history

• Account information

• Other information associated with their store account

Customers are responsible for maintaining the security of their account credentials.

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7. Email Communications

AOT Racing may use email to communicate with customers regarding:

• Orders

• Payments

• Shipping

• Returns and exchanges

• Customer service

• Custom designs

• Design approvals

• Sponsorship applications

• Sponsorship communications

• Other matters directly related to AOT Racing services

Customers may also receive promotional or marketing emails when they have provided appropriate consent or where otherwise permitted by applicable law.

Customers may unsubscribe from marketing communications using the unsubscribe option included in applicable marketing emails.

Transactional or service-related emails may still be sent when necessary to fulfill an order or provide requested services.

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8. Website & Store Platforms

AOT Racing's website and online store are operated using third-party technology and service providers, including Wix and Ecwid.

These providers may process certain information on behalf of AOT Racing as necessary to operate the website, online store, customer accounts, orders, payments, and related services.

Their handling of information is also subject to their respective privacy policies and terms.

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9. Wix Smart Chat

AOT Racing uses Wix Smart Chat to provide customer assistance and respond to questions through our website.

Customers may voluntarily provide information through the chat feature, including their name, email address, order information, or other information necessary to respond to their inquiry.

Information provided through Wix Smart Chat may be processed by Wix and AOT Racing for purposes of responding to customer inquiries, providing customer support, and improving customer service.

Chat conversations and information submitted through the chat feature may be retained as reasonably necessary for customer service, order support, business operations, and other legitimate business purposes.

Customers should avoid submitting sensitive personal information through the chat feature unless specifically requested by AOT Racing for a legitimate business purpose.

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10. Cookies & Similar Technologies

AOT Racing's website may use cookies and similar technologies to support website functionality, store preferences, maintain sessions, understand website activity, and improve the shopping experience.

Wix and Ecwid may use cookies and similar technologies as part of providing their website and ecommerce services.

Visitors may be presented with a cookie consent option where applicable.

Depending on the visitor's choices and browser settings, certain tracking or website functionality may be limited.

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11. Meta / Facebook Pixel

AOT Racing currently uses a Meta/Facebook Pixel on its website.

The Meta Pixel may collect information about interactions with the website, such as product views, purchases, and other website activity, to help AOT Racing understand website performance and measure the effectiveness of advertising.

Meta may process information collected through the Pixel according to its own privacy policies and terms.

Visitors may have choices regarding certain tracking technologies through applicable cookie settings, browser settings, or Meta's available privacy controls.

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12. Analytics & Website Performance

AOT Racing may use information provided through Wix and Ecwid's built-in reporting and analytics tools to understand website traffic, store activity, product performance, and customer interactions.

These tools may collect information such as:

• Pages viewed

• Products viewed

• Website activity

• General traffic information

• Purchase activity

• Device or browser information

• Other information necessary for website and store analytics

AOT Racing uses this information primarily to operate, maintain, and improve its website and online store.

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13. How We Share Information

AOT Racing may share personal information with trusted service providers when reasonably necessary to operate the business and provide requested products or services.

These may include:

• Wix

• Ecwid

• Stripe

• Shipping carriers

• Production and manufacturing partners

• Email and communication service providers

• Website and technology providers

• Advertising or analytics providers

• Professional advisors when necessary

• Government authorities or law enforcement when legally required

AOT Racing does not sell customer personal information as a business practice.

Information is shared only as reasonably necessary for legitimate business purposes, to fulfill orders and services, protect the business and customers, or comply with legal obligations.

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14. Shipping & Delivery Information

When an order is shipped, AOT Racing may provide necessary customer information to the applicable shipping carrier.

This may include:

• Customer name

• Shipping address

• Email address

• Phone number

• Order or tracking information

Shipping providers may process this information according to their own privacy policies.

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15. Custom Orders & Manufacturing Partners

AOT Racing works with production and manufacturing partners to produce certain products.

For customized products, AOT Racing may provide limited information necessary to manufacture and identify an order.

For example, a customer's last name may be provided to a production partner to identify a customized jersey or other product.

AOT Racing does not intentionally provide unnecessary customer information to manufacturing partners.

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16. Customer-Submitted Content

Customers may voluntarily provide:

• Photos

• Logos

• Artwork

• Rider information

• Sponsor information

• Other materials necessary for custom products or sponsorship programs

Customers are responsible for ensuring that they have the right to provide any third-party material submitted to AOT Racing.

AOT Racing may retain submitted materials as reasonably necessary to fulfill orders, provide customer service, maintain order records, or administer applicable programs.

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17. Sponsorship & Promotional Programs

Customers and riders who participate in AOT Racing sponsorship or promotional programs may voluntarily provide additional information.

This may include:

• Rider name

• Rider age

• Social media information

• Public social media account information

• Riding information

• Sponsorship application information

• Photos and videos

• AOT Racing-related social media content

Information provided for sponsorship purposes may be used to administer the sponsorship program and communicate with participating riders.

Publicly shared rider content may also be used in accordance with the applicable AOT Racing sponsorship terms.

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18. Children's Privacy

AOT Racing does not knowingly collect personal information from minors without appropriate parental or legal guardian involvement where required by applicable law.

Customers under the age of 18 must have a parent or legal guardian authorize purchases and provide consent where required.

Parents or legal guardians may contact AOT Racing at support@aotracing.com regarding information submitted by a minor.

AOT Racing may collect information relating to minor riders when provided or authorized by a parent or legal guardian for purposes such as purchasing products, creating customized gear, administering sponsorship programs, or providing requested services.

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19. Data Security

AOT Racing takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

AOT Racing cannot guarantee absolute security of information transmitted through the internet.

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20. Data Retention

AOT Racing may retain personal information for as long as reasonably necessary to:

• Fulfill orders

• Maintain customer and transaction records

• Provide customer support

• Process returns or warranty claims

• Administer sponsorship programs

• Resolve disputes

• Prevent fraud

• Comply with legal, tax, accounting, or regulatory obligations

When information is no longer reasonably necessary, it may be deleted or otherwise disposed of in accordance with applicable requirements.

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21. Third-Party Websites & Services

The AOT Racing website may contain links to third-party websites, social media platforms, payment providers, shipping services, or other external services.

AOT Racing is not responsible for the privacy practices, content, security, or policies of third-party websites.

Customers should review the privacy policies of third-party services before providing personal information to them.

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22. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain personal information.

You may also have choices regarding marketing communications and certain cookies or tracking technologies.

To make a privacy-related request, contact:

support@aotracing.com

AOT Racing may need to verify your identity before completing certain requests.

Certain information may be retained when required or permitted by law.

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23. Marketing Communications

Customers who have opted into promotional communications may unsubscribe at any time by using the unsubscribe instructions included in the applicable email.

Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications regarding existing orders or customer requests.

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24. Do Not Track

Some web browsers offer a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, AOT Racing may not respond to all such signals.

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25. Changes to This Privacy Policy

AOT Racing may update or modify this Privacy Policy from time to time.

Changes become effective when the updated Privacy Policy is posted on the AOT Racing website unless a different effective date is stated.

Customers are encouraged to periodically review this Privacy Policy for updates.

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26. Contact Us

If you have questions regarding this Privacy Policy or how AOT Racing handles personal information, please contact:

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AOT Racing
Email: support@aotracing.com
 

Website: https://www.aotracing.com

 

Mailing Address:
AOT Racing
PMB 628
17503 La Cantera Pkwy, STE 104
San Antonio, Texas 78257

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Last Updated: August 21, 2026